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Advisory, Outbound Advisory
Apr 01, 2022

Surcharge Update – Export from Hong Kong and Macau

Please kindly be advised that changes have been made to the ONE surcharge - Manual SI Fee (MSF) effective from 1st May 2022.
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Advisory, Outbound Advisory, Service Enhancement
Mar 30, 2022

ONE announces service enhancement on JVH adding Shekou calling

ONE is pleased to announce the service upgraded on JVH (Japan Vietnam Haiphong) service, providing direct sailing from Shekou to Japan with competitive transit time.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 08, 2022

Updates Operation Schedule of ONE Hong Kong Office

As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.
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Advisory, Outbound Advisory, Service Enhancement
Mar 04, 2022

ONE introduces two new services in East Africa – EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam))

ONE is pleased to announce two new services EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam)) , providing direct outbound sailing from Nansha to Mombasa and Dar Es Salaam with competitive transit time.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 03, 2022

Temporary closure of ONE Hong Kong office

Our counter service will be temporarily closed from 3 March 2022 to 4 March 2022 and will resume normal on 7 March 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Feb 08, 2022

Change of Payment Method in Hong Kong (Cheque Transaction Suspension at Counter)

In light of the latest COVID-19 pandemic situation in Hong Kong and the digitalization of our services, ONE would like to inform you that we will stop accepting any cash payment or physical cheques at the counter of our Hong Kong office, with effective from March 14th , 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Dec 03, 2021

Update for “The Announcement of Collection of Special Amendment Fee for Export From HK & China"

There is an update on "The Announcement of Collection of Special Amendment Fee for Export From HK & China", the charge name is changed from "Special Amendment Fee" to "Compensation for Breach of Agreement". The "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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Advisory, Outbound Advisory, Service Enhancement
Oct 22, 2021

ONE introduces new service in East Asia – Korea China Straits (KCS)

ONE is pleased to announce a new KCS service, providing direct outbound sailing from Xiamen to Singapore/ Port Kelang (W)/ Pasir Gudang with competitive transit time.
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Advisory, Inbound Advisory, Outbound Advisory
Sep 07, 2021

MEET ONE AT THE 16TH CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR (CILF 2021) IN SHENZHEN

Ocean Network Express (ONE) will participate in the 16th China (Shenzhen) International Logistics and Transportation Fair (CILF 2021) in Shenzhen from 23 - 25 September 2021.
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Advisory, Inbound Advisory, Outbound Advisory, Service Enhancement
Sep 06, 2021

ONE introduces new service in East Asia – Japan China Vietnam (JCV)

ONE is pleased to announce a new JCV service, providing direct outbound sailing from Xiamen to Tokyo/Yokohama and direct inbound sailing from Cat Lai to Shekou/Xiamen with competitive transit time.
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