In order to resume the counter service gradually and orderly, starting from 25 April, 2022, our service counter will open daily from 0900 to 1230 hours until further notice.

Please kindly be advised that changes have been made to the ONE surcharge - Manual SI Fee (MSF) effective from 1st May 2022.

ONE is pleased to announce the service upgraded on JVH (Japan Vietnam Haiphong) service, providing direct sailing from Shekou to Japan with competitive transit time.

As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.

ONE is pleased to announce two new services EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam)) , providing direct outbound sailing from Nansha to Mombasa and Dar Es Salaam with competitive transit time.

Our counter service will be temporarily closed from 3 March 2022 to 4 March 2022 and will resume normal on 7 March 2022.

In light of the latest COVID-19 pandemic situation in Hong Kong and the digitalization of our services, ONE would like to inform you that we will stop accepting any cash payment or physical cheques at the counter of our Hong Kong office, with effective from March 14th , 2022.

There is an update on "The Announcement of Collection of Special Amendment Fee for Export From HK & China", the charge name is changed from "Special Amendment Fee" to "Compensation for Breach of Agreement". The "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.

ONE is pleased to announce a new KCS service, providing direct outbound sailing from Xiamen to Singapore/ Port Kelang (W)/ Pasir Gudang with competitive transit time.

Ocean Network Express (ONE) will participate in the 16th China (Shenzhen) International Logistics and Transportation Fair (CILF 2021) in Shenzhen from 23 - 25 September 2021.