Breadcrumb

Advisory, Inbound Advisory, Outbound Advisory
Sep 26, 2023

Update of Counter Business Hour

The business hours of Hong Kong Counter Service will be fully resumed from 3rd Oct 23.
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Advisory, Inbound Advisory, Outbound Advisory
Sep 22, 2023

Shenzhen Office Removal Notice

Shenzhen Office Removal Notice
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Advisory, Inbound Advisory, Outbound Advisory
Sep 15, 2023

MEET ONE AT THE 17TH CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR (CILF) 2023 IN SHENZHEN

Ocean Network Express (ONE) will participate in the 17th China (Shenzhen) International Logistics and Transportation Fair (CILF) 2023 in Shenzhen from 21 September - 23 September.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 03, 2023

Surcharge Update – Import/Export to/from Hong Kong and Macau

Please kindly be advised that changes have been made to the ONE surcharge - Administrative Fee (ADM) & Cheque Processing Fee (CPF), effective from 1st April 2023. For more information, please press Read more.
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Advisory, Inbound Advisory, Outbound Advisory
Nov 14, 2022

Office Removal Notice of ONE Hong Kong Office

Please be informed that our move to a new office location with effect from 19th December 2022 (Monday).
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Advisory, Inbound Advisory
Aug 25, 2022

Demurrage & Detention Update – Hong Kong and Macau (Import)

Notice of Demurrage & Detention Update - for cargo import to Hong Kong and Macau wef 25th Sep 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Jun 27, 2022

[Reminder] - The notice of the “Compensation for Breach of Agreement for Export From HK & China"

In response to the notice dated December 3, 2021, it is a friendly reminder that the "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to the different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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Inbound Advisory, Outbound Advisory
Jun 16, 2022

ONE MOBILE APP – Freedays + D&D Phase 2

<17 June 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.
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Advisory, Inbound Advisory, Outbound Advisory
May 12, 2022

UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #3

With the receding number of daily new COVID-19 cases and relaxation of social distancing measures in Hong Kong, our counter service will be gradually resumed from 13 May 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Apr 26, 2022

UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #2

In order to resume the counter service gradually and orderly, starting from 25 April, 2022, our service counter will open daily from 0900 to 1230 hours until further notice.
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