- All News
- 81General News
- 96Advisory
- 661Inbound Advisory
- 666Outbound Advisory
- 2511Service Enhancement
- 101Press Release
- 2146CSR News
Surcharge Update – Export from / Import to Fujian, China
Please kindly be advised that ONE will implement the CNTR SVC FEE (CSV), a service fee based on customer request and equipment situation, effective from 1st August 2024 (export) & 15th August 2024 (import). For more information, please press
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Update of Counter Business Hour
The business hours of Hong Kong Counter Service will be fully resumed from 3rd Oct 23.
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Shenzhen Office Removal Notice
Shenzhen Office Removal Notice
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MEET ONE AT THE 17TH CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR (CILF) 2023 IN SHENZHEN
Ocean Network Express (ONE) will participate in the 17th China (Shenzhen) International Logistics and Transportation Fair (CILF) 2023 in Shenzhen from 21 September - 23 September.
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Surcharge Update – Import/Export to/from Hong Kong and Macau
Please kindly be advised that changes have been made to the ONE surcharge - Administrative Fee (ADM) & Cheque Processing Fee (CPF), effective from 1st April 2023. For more information, please press Read more.
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Office Removal Notice of ONE Hong Kong Office
Please be informed that our move to a new office location with effect from 19th December 2022 (Monday).
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Demurrage & Detention Update – Hong Kong and Macau (Import)
Notice of Demurrage & Detention Update - for cargo import to Hong Kong and Macau wef 25th Sep 2022.
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[Reminder] - The notice of the “Compensation for Breach of Agreement for Export From HK & China"
In response to the notice dated December 3, 2021, it is a friendly reminder that the "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to the different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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ONE MOBILE APP – Freedays + D&D Phase 2
<17 June 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.
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UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #3
With the receding number of daily new COVID-19 cases and relaxation of social distancing measures in Hong Kong, our counter service will be gradually resumed from 13 May 2022.
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