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Advisory, Outbound Advisory, Service Enhancement
Aug 16, 2022

ONE adds Mombasa port call in MIM (Mozambique India Middle East) service

ONE is pleased to introduce a Mombasa port call to MIM service, providing outbound sailing from Nansha / Shekou to Mombasa / Maputo via Jebel Ali.
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Advisory, Inbound Advisory, Outbound Advisory
Jun 27, 2022

[Reminder] - The notice of the “Compensation for Breach of Agreement for Export From HK & China"

In response to the notice dated December 3, 2021, it is a friendly reminder that the "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to the different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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Advisory, Outbound Advisory, Service Enhancement
Jun 20, 2022

ONE introduces a new service in Africa – MIM (Mozambique India Middle East)

ONE is pleased to announce a new service MIM (Mozambique India Middle East), providing outbound sailing from Nansha to Maputo via Jebel Ali.
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Inbound Advisory, Outbound Advisory
Jun 16, 2022

ONE MOBILE APP – Freedays + D&D Phase 2

<17 June 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.
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Advisory, Inbound Advisory, Outbound Advisory
May 12, 2022

UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #3

With the receding number of daily new COVID-19 cases and relaxation of social distancing measures in Hong Kong, our counter service will be gradually resumed from 13 May 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Apr 26, 2022

UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #2

In order to resume the counter service gradually and orderly, starting from 25 April, 2022, our service counter will open daily from 0900 to 1230 hours until further notice.
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Advisory, Outbound Advisory
Apr 01, 2022

Surcharge Update – Export from Hong Kong and Macau

Please kindly be advised that changes have been made to the ONE surcharge - Manual SI Fee (MSF) effective from 1st May 2022.
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Advisory, Outbound Advisory, Service Enhancement
Mar 30, 2022

ONE announces service enhancement on JVH adding Shekou calling

ONE is pleased to announce the service upgraded on JVH (Japan Vietnam Haiphong) service, providing direct sailing from Shekou to Japan with competitive transit time.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 08, 2022

Updates Operation Schedule of ONE Hong Kong Office

As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.
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Advisory, Outbound Advisory, Service Enhancement
Mar 04, 2022

ONE introduces two new services in East Africa – EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam))

ONE is pleased to announce two new services EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam)) , providing direct outbound sailing from Nansha to Mombasa and Dar Es Salaam with competitive transit time.
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