News | ONE HKSPRC

Please kindly be advised that ONE will implement the CNTR SVC FEE (CSV), a service fee based on customer request and equipment situation, effective from 1st August 2024 (export) & 15th August 2024 (import). For more information, please press

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Advisory, Outbound Advisory

May 03, 2024

Surcharge Update – Export from China, Hong Kong and Macau to Türkiye

Please kindly be advised that changes have been made to the ONE surcharge - Booking Cancellation surcharge (CCL), effective from 1st June 2024. For more information, please press

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Advisory, Outbound Advisory

Dec 13, 2023

Demurrage & Detention Update – Export from Guangdong

Please kindly be advised that changes have been made to the ONE Demurrage & Detention, effective from 1st January 2024.

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Advisory, Inbound Advisory, Outbound Advisory

Sep 26, 2023

Update of Counter Business Hour

The business hours of Hong Kong Counter Service will be fully resumed from 3rd Oct 23.

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Advisory, Inbound Advisory, Outbound Advisory

Sep 22, 2023

Shenzhen Office Removal Notice

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Advisory, Outbound Advisory

Sep 20, 2023

Implementation of Appointment System – Export Counter Service in the Hong Kong office

In order to improve our service quality and enhance customer satisfaction in export counter service, ONE will implement an appointment system in the export counter service effective from 3 rd October 2023.

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Advisory, Inbound Advisory, Outbound Advisory

Sep 15, 2023

MEET ONE AT THE 17TH CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR (CILF) 2023 IN SHENZHEN

Ocean Network Express (ONE) will participate in the 17th China (Shenzhen) International Logistics and Transportation Fair (CILF) 2023 in Shenzhen from 21 September - 23 September.

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