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Advisory
Mar 14, 2022

ONE MOBILE APP – Fresh look on all Features and improved Track and Trace function

<15 March 2022, Singapore> Ocean Network Express (ONE) is unleashing a fresh look at our Mobile App. With the new design on all features, we offer a much easier way to navigate the App for our customers' convenience.
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Advisory
Mar 11, 2022

CUSTOMER ADVISORY RUSSIA – UKRAINE STATUS 2

Following our advisory dated 28th February 2022, we regret to inform you that due to continued hostilities between the two countries and the resulting suspension of feeder services by market vendors, our operations to Odessa, Ukraine, Saint Petersburg and Novorossiysk, Russia remain disrupted.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 08, 2022

Updates Operation Schedule of ONE Hong Kong Office

As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.
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Advisory
Mar 07, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th March 2022.
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Advisory, Outbound Advisory, Service Enhancement
Mar 04, 2022

ONE introduces two new services in East Africa – EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam))

ONE is pleased to announce two new services EA3 (East Africa 3 (Mombasa)) and EA4 (East Africa 4 (Dar Es Salaam)) , providing direct outbound sailing from Nansha to Mombasa and Dar Es Salaam with competitive transit time.
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Advisory, Inbound Advisory, Outbound Advisory
Mar 03, 2022

Temporary closure of ONE Hong Kong office

Our counter service will be temporarily closed from 3 March 2022 to 4 March 2022 and will resume normal on 7 March 2022.
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Advisory
Mar 02, 2022

Mandatory Usage Bullet Seals for All Import Laden Containers to Bangladesh

With reference to the Circular: 17/2021 dated 27-Oct-2021, please be informed that
Chittagong Port Authority (CPA) has urged to stop using plastic/metallic seals and
advise ‘Bullet Seal’ are to be used from the Port of Origin in all import-laden containers to be handled through Port of Chittagong.
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Advisory
Feb 28, 2022

PORTS OF LOS ANGELES & LONG BEACH CONTAINER EXCESS DWELL FEE - UPDATE

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 4th March 2022.
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CSR News, Press Release
Feb 28, 2022

ONE donation to a scholarship program and Social Mobility Foundation under National University of Singapore - Lee Kuan Yew School of Public Policy

ONE is pleased to announce the sponsoring of a scholarship at the Lee Kuan Yew School of Public Policy, National University of Singapore and a donation sum of SGD 30,000 to the school’s Social Mobility Foundation.
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Advisory
Feb 28, 2022

CUSTOMER ADVISORY Russia – Ukraine Status

Due to the recent developments in Ukraine and Russia we regret to inform that our operations in the area are disrupted and our ability to complete the carriage of consignments to some destinations is, or is likely to become, obstructed, therefore:
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