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Local Contacts

Please click on the + to see all office and contact information.

CUSTOMER SERVICES

New Booking
Please submit your booking through ONE Ecommerce
ONE eCommerce

(For Fujian new booking, please submit through Ship Agent platform or ONE Ecommerce)

 

Booking Amendment
Please contact our online customer service LiveChat

(For Fujian booking amendment, please submit through Ship Agent platform or LiveChat)

 

Export General Enquiry
Trade Booking Office Email

North America & Canada

Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

Europe & Mediterranean

Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

Japan, Intra Asia, Oceania & Middle East

Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

Latin America & Africa

Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

 

Import General Enquiry
Region Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

DOCUMENTATION

SI Submission
Please submit SI through ONE Ecommerce
ONE eCommerce

(For Fujian SI submission, please submit through Ship Agent platform or ONE Ecommerce)

 

SI & BL Enquiry
Booking Office Trade Email

Hong Kong,
Shenzhen,
Guangzhou,
Zhongshan

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]
Xiamen,
Fuzhou
All Trade [email protected]

 

3rd Country Payment & Switch BL
Office Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

SALES

For rate enquiry, please get the information from ONE Quote

Export Sales
Booking Office Trade Email

Hong Kong

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]

Shenzhen

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]

Guangzhou

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]

Zhongshan

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]
Reefer & Dry Special Cargo [email protected]

Xiamen

North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]
Fuzhou All Trade [email protected]
Booking Agent Trade Email
Shantou All Trade [email protected]
Macau All Trade [email protected]

 

Import Sales
Region Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

ACCOUNTING

Accounting General Enquiry
Payment Office Email
Hong Kong [email protected]ne-line.com

Shenzhen

[email protected] (Enquiry for Invoice)
[email protected] (Enquiry for Payment)
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

HONG KONG AND SOUTH CHINA OFFICE INFORMATION

Office Details
Office Company Name Address Hotline
Hong Kong Ocean Network Express (East Asia) Ltd. 22-23/F, Two Harbour Square,180 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong +852 5808 6583
Shenzhen Ocean Network Express (China) Ltd. Shenzhen Office 44/F, ICC Tower, Fuhua Third Road, Futian District, Shenzhen City, China +86 755 6687 0266
Guangzhou Ocean Network Express (China) Ltd. Guangzhou Office 8/F, GIE Building, No.339 Huanshi East Road, Yuexiu District, Guangzhou City, China +86 20 6683 3111
Zhongshan Ocean Network Express (China) Ltd. Zhongshan Office 18/F, Lihe Financial Center, Zhongshan Third Road 16, Zhongshan City, Guangdong Province, China +86 760 2821 6699
Xiamen Ocean Network Express (China) Ltd. Xiamen Office 10/F, Tower A, Enjoy Center, No. 6 Songyue Road, Siming District, Xiamen City, China +86 592 352 5718
Fuzhou Ocean Network Express (China) Ltd. Fuzhou Office 28/F, Guomao Plaza, No.71 Wusi Road, Fuzhou City, China +86 591 6217 8665

 

Agent Details
Agent Company Name Address Hotline
Macau Agencia De Navegacao Ka Fung Lda. Rm 1101, Praia Grande Commercial Centre , No. 429, Avenida da Praia Grande, Macau +853 2855 3311
Shantou Transocean Shipping Agency Co. Ltd. Rm 2403, Yuehai Tower, No. 111 Jinsha Road, Shantou, China +86 754 8722 1131