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Local Contacts

Please click on the + to see all office and contact information.

Service Support

New Booking
Please submit your booking through ONE Ecommerce
ONE Ecommerce QRCODE

(For Fujian new booking, please submit through Ship Agent platform or ONE Ecommerce)

 

Booking Amendment

Please submit your booking amendment through
eForm

(For Fujian booking amendment, please submit through Ship Agent platform)

 

Booking Cancellation

Please submit your booking cancellation through
ONE Ecommerce
ONE Ecommerce QRCODE

(For Fujian booking cancellation, please submit through Ship Agent platform or ONE Ecommerce)

 

Export General Enquiry
Booking Office Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

 

Import General Enquiry
Region Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

DOCUMENTATION

SI Submission
Please submit SI through ONE Ecommerce
one eCommerce QRCODE

(For Fujian SI submission, please submit through Ship Agent platform or ONE Ecommerce)

 

SI & BL Enquiry
Booking Office Trade Email

Hong Kong,
Shenzhen,
Guangzhou,
Zhongshan

 North America & Canada [email protected]
Europe & Mediterranean [email protected]
Japan, Intra Asia, Oceania & Middle East [email protected]
Latin America & Africa [email protected]
Xiamen,
Fuzhou		 All Trade [email protected]

 

3rd Country Payment & Switch BL
Office Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

Sales Enquiry

Rate Enquiry
For rate enquiry, please get the information from ONE Quote
ONE QUOTE QRCODE

(For new ONE Quote user, please register an eCommerce login ID to have access authority to ONE Quote)

 

Import Sales Enquiry
Region Email
Hong Kong [email protected]
Shenzhen [email protected]
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

ACCOUNTING

Accounting General Enquiry
Payment Office Email
Hong Kong [email protected]

Shenzhen

 [email protected] (Enquiry for Invoice)
[email protected] (Enquiry for Payment)
Guangzhou [email protected]
Zhongshan [email protected]
Xiamen [email protected]
Fuzhou [email protected]

HONG KONG AND SOUTH CHINA OFFICE INFORMATION

Office Details
Office Company Name Address Hotline
Hong Kong Ocean Network Express (East Asia) Ltd. 10th Floor, Tower 5, The Gateway, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong +852 5808 6583
Shenzhen Ocean Network Express (China) Ltd. Shenzhen Office Unit 01, 04, 03AB, 32nd Floor Centralcon Tower, No. 3088 Jintian Road, Futian District, Shenzhen, China +86 755 6687 0266
Guangzhou Ocean Network Express (China) Ltd. Guangzhou Office Room 1608-1610, 16th Floor, T2 building, Lumina, No. 181 Yanjiang West Road, Yuexiu District, Guangzhou +86 20 6683 3111
Zhongshan Ocean Network Express (China) Ltd. Zhongshan Office 18/F, Lihe Financial Center, Zhongshan Third Road 16, Zhongshan City, Guangdong Province, China +86 760 2821 6699
Xiamen Ocean Network Express (China) Ltd. Xiamen Office 10/F, Tower A, Enjoy Center, No. 6 Songyue Road, Siming District, Xiamen City, China +86 592 3525 800
Fuzhou Ocean Network Express (China) Ltd. Fuzhou Office Unit 2005A 20th floor, Sino Plaza, No.137 Wusi road, Gulou District, Fuzhou, P.R.China +86 591 6217 8665

 

Agent Details
Agent Company Name Address Hotline
Macau Agencia De Navegacao Ka Fung Lda. Rm 1101, Praia Grande Commercial Centre , No. 429, Avenida da Praia Grande, Macau +853 2855 3311
Shantou Transocean Shipping Agency Co. Ltd. Room 1220, West Tower, Zhongxi Shumagang Building, Zhucheng Road, Zhugang New Town, Shantou, China +86 754 8686 8958