In order to resume the counter service gradually and orderly, starting from 25 April, 2022, our service counter will open daily from 0900 to 1230 hours until further notice.

The situation in Shanghai has not improved since our last update on 6th April 2022. Trucking remains limited and the terminals are still congested, whilst reefer yard plug capacity remains highly stressed.

Ocean Network Express (ONE) is pleased to announce the successful completion third trial of marine biofuel onboard the Singapore Flag M/V NYK Fuji.

Dear Valued ONE Customers,
Please be informed that Shanghai area has imposed several restrictions and measures against Covid-19 spread and some of them are extended till further notice.

Please kindly be advised that changes have been made to the ONE surcharge - Manual SI Fee (MSF) effective from 1st May 2022.

ONE is pleased to announce the service upgraded on JVH (Japan Vietnam Haiphong) service, providing direct sailing from Shekou to Japan with competitive transit time.

When transporting your cargo, safety is our number one priority. To ensure compliance with our Global acceptance policy and safety standards, we are performing verification of all bookings to make sure that all cargo is correctly declared, packed, and stowed. This measure is a critical step in preventing accidents and ensuring the safe handling of your cargo.
We know that declaring the correct commodity is as important for you as it is for us. As a Shipper, it is your responsibility to declare your cargo and to provide with the correct information, we therefore we kindly ask for your collaboration in checking that all cargo booked is correctly declared.

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 25th March 2022.

Ocean Network Express (ONE) is expanding its current refrigerated container (reefer) fleet by adding another 6,500 new units (including 500 units equipped with advanced Controlled Atmosphere (CA) technology) to meet the growing demand for refrigerated cargo around the world.

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 18th March 2022.