As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.

Our counter service will be temporarily closed from 3 March 2022 to 4 March 2022 and will resume normal on 7 March 2022.

In light of the latest COVID-19 pandemic situation in Hong Kong and the digitalization of our services, ONE would like to inform you that we will stop accepting any cash payment or physical cheques at the counter of our Hong Kong office, with effective from March 14th , 2022.

There is an update on "The Announcement of Collection of Special Amendment Fee for Export From HK & China", the charge name is changed from "Special Amendment Fee" to "Compensation for Breach of Agreement". The "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.

Ocean Network Express (ONE) will participate in the 16th China (Shenzhen) International Logistics and Transportation Fair (CILF 2021) in Shenzhen from 23 - 25 September 2021.

ONE is pleased to announce a new JCV service, providing direct outbound sailing from Xiamen to Tokyo/Yokohama and direct inbound sailing from Cat Lai to Shekou/Xiamen with competitive transit time.

Please kindly be advised the Demurrage & Detention calculation methodology change in Hong Kong, South China and Macau. Tariff quantum will be maintained.

Notice of Demurrage & Detention Update - for cargoes import to Hong Kong and Macau wef 1st July 2021.

Suspension Release Paper DO from 03 May 2021

Please kindly be advised that changes have been made to some of ONE surcharges. The new levels will be applicable to Hong Kong and Macau across all trade lanes and services wef 1st April 2021.