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MEET ONE AT THE 17TH CHINA (SHENZHEN) INTERNATIONAL LOGISTICS AND TRANSPORTATION FAIR (CILF) 2023 IN SHENZHEN
Ocean Network Express (ONE) will participate in the 17th China (Shenzhen) International Logistics and Transportation Fair (CILF) 2023 in Shenzhen from 21 September - 23 September.
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Surcharge Update – Import/Export to/from Hong Kong and Macau
Please kindly be advised that changes have been made to the ONE surcharge - Administrative Fee (ADM) & Cheque Processing Fee (CPF), effective from 1st April 2023. For more information, please press Read more.
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Office Removal Notice of ONE Hong Kong Office
Please be informed that our move to a new office location with effect from 19th December 2022 (Monday).
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Demurrage & Detention Update – Hong Kong and Macau (Import)
Notice of Demurrage & Detention Update - for cargo import to Hong Kong and Macau wef 25th Sep 2022.
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[Reminder] - The notice of the “Compensation for Breach of Agreement for Export From HK & China"
In response to the notice dated December 3, 2021, it is a friendly reminder that the "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to the different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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ONE MOBILE APP – Freedays + D&D Phase 2
<17 June 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.
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UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #3
With the receding number of daily new COVID-19 cases and relaxation of social distancing measures in Hong Kong, our counter service will be gradually resumed from 13 May 2022.
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UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #2
In order to resume the counter service gradually and orderly, starting from 25 April, 2022, our service counter will open daily from 0900 to 1230 hours until further notice.
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Updates Operation Schedule of ONE Hong Kong Office
As a precaution to the COVID-19 situation, starting from 9 March 2022, our Service Counter will open three days a week on Monday, Wednesday and Friday from 0900 to 1230 hours until further notice.
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Temporary closure of ONE Hong Kong office
Our counter service will be temporarily closed from 3 March 2022 to 4 March 2022 and will resume normal on 7 March 2022.
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