To support safe and efficient operations, please ensure all cargo is declared correctly. Discrepancies between declared and actual cargo may result in additional fees under our Compensation for Breach of Agreement (CBA) process.

Further to our first Customer Advisory, informing about the fire incident onboard of the
vessel at the Port of Los Angeles, we would like to inform that General Average was
declared by the owners of the M/V ONE HENRY HUDSON.

Ocean Network Express (ONE) would like to inform you that the LUX Service will undergo a Proforma Adjustment aiming to provide schedule reliability, stability and service improvement to better serve our valued customers.

We regret to advise that mv.ONE HENRY HUDSON was involved in a fire incident on November 21, 2025 at Port of Los Angeles, California, and some containers which are onboard may have been affected.

We are pleased to announce the launch of our new IG4 (India-Gulf Service 4), designed to provide enhanced connectivity between West India and the Middle East.

Ocean Network Express (ONE) would like to update the OBS surcharge quantum w.e.f January 1st, 2026.

The container shipping volume between South America and China is experiencing significant
growth, transforming historical trade patterns. In less than two decades, exports from South America
to China have surged from approximately 200,000 TEUs in 2005 to over 1 million TEUs in 2024,
while imports have climbed from under 500,000 TEUs to more than 3 million TEUs in the same
period. This deepening relationship, largely driven by a significant increase in foreign direct
investment (FDI) and evolving economic needs, has pushed the total trade volume to nearly 4.5
million TEUs. South America's trade relationships continue to diversify, with China becoming an
increasingly important partner. Understanding the core factors behind this expansion is crucial for
businesses looking to navigate and capitalize on the opportunities within this dynamic trade corridor.

Ocean Network Express (ONE) would like to inform you of the upcoming updates to the East Coast South America Express 2 (SX2) Service Proforma.

Following on from our customer advisory dated 13th October 2025, we are very excited to confirm that our new ONE branch in Greece - Ocean Network Express (Europe) Limited, Greece Foreign Branch - will commence operations on 1st December 2025.

As the world anticipates the vibrant taste of Chilean cherries, Ocean Network Express is pleased to announce the return of our Cherry Express ALX1 service! Experience fast and reliable transport with improved transit time from Valparaiso to Hong Kong in just 23 days while benefitting from ONE’s specialised reefer solutions tailored to your precious commodity.