HKSPRC LiveChat service is now available

Ocean Network Express Live Chat services is now available on our HKSPRC local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours for Hong Kong and Guangdong are 9:00 AM - 5:45 PM, Fujian are 9:00AM - 5:30 PM (HKG) Monday - Friday.

Export - Booking Management
Export - Container Management
Export - Reefer & Special Commodity Management
Export - Track & Trace
Export - Vessel Schedule & Cut off
Export - Documentation
Export - Inland Transportation
Export - Claims
Export - Disputes
Export - Invoice & Charges
Export - Last Free Day / Demurrage & Detention
Export - Account / Contract Inquiry
Export - Rates & Quotation Inquiry
Export - ONE QUOTE Support
Export - Ecom Tech Support
Export - Mobile App Enquiry
Export - Others
Import - Arrival Notice
Import - Cargo Release
Import - Delivery Order
Import - Change of Destination
Import - Re-Export Docs
Import - Retain on Board
Import - General Support

Please click the icon in the lower right-hand corner to start chatting!