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HKSPRC LiveChat service is now available

Ocean Network Express Live Chat services is now available on our HKSPRC local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 9:00 AM - 5:45 PM (HKG) Monday - Friday.

  • Export - Booking Amendment
  • Export - Booking Enquiry
  • Export - Sailing Schedule
  • Export - Export Free Time
  • Export - BL Status
  • Export - Payment Method
  • Export - CY/CV Late come
  • Export - Special Stowage Status
  • Export - EIR Issue
  • Export - Booking Cancellation
  • Export - Request Official Invoice
  • Export – Others
  • Import - Import Schedule
  • Import - Demurrage & Detention
  • Import - Arrival Notice
  • Import - Free Time
  • Import - Shipment Status

Please click here to start a chat with us today!