In light of the latest COVID-19 pandemic situation in Hong Kong and the digitalization of our services, ONE would like to inform you that we will stop accepting any cash payment or physical cheques at the counter of our Hong Kong office, with effective from March 14th , 2022.

With reference to the change in China’s Yangtze River Protection Law, please find
below our guideline for the DG cargo. This guideline applies to cargoes that are
handled (i.e., loaded, discharged, or transhipped) in Waigaoqiao Terminal as well as
cargoes that are passing through the Waigaoqiao Terminal without handling.

As per Customer Advisory dated January 31, 2022, MV Madrid Bridge, serving in our East Coast 4 (EC4) Service, suffered container collapse in the North Atlantic Ocean during transit to her next port of call in New York, USA.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 11th Feb 2022.

Ocean Network Express to launch new North China Straits service .

<7 February 2022, Singapore> Ocean Network Express (ONE) is pleased to announce the release of ‘’Verified Gross Mass (VGM) input’’, as our latest feature on the ONE Mobile App.

Dear Valued ONE Customers,

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until 4th Feb 2022.