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Advisory
Jul 04, 2022

ONE MOBILE APP – Classic Design with centralized search on the Homepage

<6 July 2022, Singapore> Ocean Network Express (ONE) will enhance the homepage of Mobile App to have a centralized search that will be linked to different features of the Application for the Customer convenience.
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Advisory
Jul 01, 2022

DISCLAIMER: UNAUTHORIZED USE OF ONE TRADEMARK

Ocean Network Express (North America) Inc. recently received information concerning the unauthorized use of our trade name, brand, and likeness by fraudsters posing as a shipping company using our address, logo, and the similar name “Ocean Network Express Global International” and “ONE Global International
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Advisory
Jun 30, 2022

Implementation of Weight Discrepancy Surcharge (Asia Europe Trade – West Bound only)

Penalty fee to be levied for weight misdeclaration over +/-3TON/TEU wef 1st July 2022.
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Advisory, Inbound Advisory, Outbound Advisory
Jun 27, 2022

[Reminder] - The notice of the “Compensation for Breach of Agreement for Export From HK & China"

In response to the notice dated December 3, 2021, it is a friendly reminder that the "Compensation for Breach of Agreement" will be charged on the shipment of Cargo Commodity being Misstated, according to the different nature of the Amendment Requests and at different levels to customers who have concealed, omitted or misstated any particulars in Description of Goods.
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Advisory, Outbound Advisory, Service Enhancement
Jun 20, 2022

ONE introduces a new service in Africa – MIM (Mozambique India Middle East)

ONE is pleased to announce a new service MIM (Mozambique India Middle East), providing outbound sailing from Nansha to Maputo via Jebel Ali.
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Advisory
May 30, 2022

Pakistan banned import of luxurious and non-essential commodities

Please be informed that specific commodities are banned to be imported into Pakistan
due to the Pakistan Ministry of Commerce SRO (Statutory Regulatory Orders)
598(I)2022 dated May 19, 2022.
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Advisory
May 20, 2022

DG Restriction in Waigaoqiao Terminal (Shanghai Port) #2

With reference to the China’s Yangtze River Protection Law, please find below our guideline for the DG cargo. This guideline applies to cargoes that are handled (i.e., loaded, discharged, or transhipped) in Waigaoqiao Terminal as well as cargoes that are passing through the Waigaoqiao Terminal without handling.
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Advisory, Inbound Advisory, Outbound Advisory
May 12, 2022

UPDATES OPERATION SCHEDULE OF ONE HONG KONG OFFICE #3

With the receding number of daily new COVID-19 cases and relaxation of social distancing measures in Hong Kong, our counter service will be gradually resumed from 13 May 2022.
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Advisory
May 04, 2022

Dubai (U.A.E) Hazardous Chemicals Banned/Restricted by SIRA

Dear Valued Customer,

Please be informed that the regulation that certain hazardous chemicals (DG) are
Banned or Restricted to be exported/imported in Dubai ports i.e Jebel Ali has been
stricter, according to the Securities Industry Regulatory Authority (SIRA).
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Advisory
Apr 29, 2022

New Feeder service for Mormugao (Goa)

Dear Valued ONE Customers,
We are pleased to announce the start of new feeder service for Mormugao (Goa).
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